This Privacy Policy explains how Safe Finance Lab (“we”, “our”, or “us”) collects, uses, stores, and protects your personal data when you use our website and services. Your privacy is extremely important to us, and we are committed to ensuring your data is handled responsibly and securely.
For questions or concerns regarding this policy, please contact us at: support@safefinlab.com
1. Information We Collect
We collect both personal and non-personal information that you voluntarily provide or that is automatically gathered when you interact with our website and services.
Types of data we may collect include:
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Full name, email address, and contact details
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Payment information (processed through secure third parties)
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Usage data such as IP address, browser type, time zone, and interactions
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Course progress and responses from interactive modules
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Device information and location data (where applicable)
2. How We Use Your Information
Your data is used to:
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Deliver personalized educational content and services
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Process transactions and manage billing
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Improve user experience through analytics and feedback
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Send service updates, newsletters, and marketing (with your consent)
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Prevent fraud, maintain security, and comply with legal obligations
We do not sell, lease, or rent your personal data to third parties.
3. Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. All sensitive information is encrypted in transit and at rest using industry-standard protocols.
Data is stored on secure servers operated by trusted third-party providers who comply with data protection regulations applicable in Singapore and internationally.
4. Data Sharing and Disclosure
We may share your data with:
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Payment processors for secure transactions
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Email service providers for notifications and newsletters
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Analytical tools to improve platform performance
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Legal or regulatory authorities when required by law
All third parties are vetted and bound by confidentiality agreements.
5. Your Rights and Choices
You have the right to:
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Access your personal data
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Request correction of inaccurate information
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Request deletion of your data (“right to be forgotten”)
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Object to or restrict processing
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Withdraw consent at any time
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Lodge a complaint with the Personal Data Protection Commission (PDPC) in Singapore
To exercise your rights, please email us at support@safefinlab.com.
6. GDPR Compliance
If you are located in the European Economic Area (EEA), the General Data Protection Regulation (GDPR) grants you additional rights.
We are committed to GDPR compliance by:
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Processing personal data lawfully and transparently
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Collecting data only for specific and legitimate purposes
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Minimizing data collection and limiting retention periods
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Ensuring data accuracy and security
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Appointing Data Protection Officers when necessary
Legal bases for processing your data include your consent, performance of a contract, legal obligations, and our legitimate interests.
7. Cookies Policy
What are cookies?
Cookies are small text files stored on your device that help improve your experience on our website.
We use cookies to:
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Remember your preferences and login sessions
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Analyze site traffic and improve performance
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Track interactions with our content and campaigns
Types of cookies we use:
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Strictly Necessary Cookies: Essential for navigation and access to secure areas
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Analytical Cookies: Help us understand user behavior
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Functional Cookies: Enable advanced features like remembering user inputs
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Marketing Cookies: Track effectiveness of our campaigns
By continuing to use our site, you consent to our use of cookies. You can control cookie settings through your browser preferences.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the content or privacy practices of these third parties. We recommend reviewing their privacy policies before providing any personal information.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we discover that such data has been collected without consent, it will be promptly deleted.
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. All updates will be posted on this page with a revised effective date. Continued use of the website constitutes your acceptance of any updates.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us at:
Safe Finance Lab
Email: support@safefinlab.com